FAQs

I lost my Universal Square Manual. Where can I get another one?

You can download your Universal Square Manual here: 

UNIVERSAL SQUARE USER MANUAL

When will I receive my order?

Track your order directly from our website here

All Apparel are original designs and are made print-to-order.  These should arrive 9-12 business days after order processing.

The tools and most of the accessories can take 2-4 weeks due to a high demand & location of delivery.
Where are you located?
Our main office is in CA  and we also ship from various warehouses from around the country. 
Contact support@duniquetools.com for an update.  99.9% of the time the order is on its way :) 

  

I have an idea for a design. Can I request it?

Absolutely!  We have our own printing facility and welcome any customs designs. Just shoot us an e-mail with the details and we'll have our design team do their best to bring it to life.

 

My product was damaged. Can I get a refund?

Of course! Send a picture to support@duniquetools.com and we’ll process that refund or send a new one ASAP.

**Any other questions? Reach out to * support@duniquetools.com *

Or visit our Contact Us page