FAQs

I lost my Universal Square Manual. Where can I get another one?

You can download your Universal Square Manual here: 

UNIVERSAL SQUARE USER MANUAL

When will I receive my order?

You can track your order directly from our website

Track your order directly from our website here

  • Apparel: All apparel items are original designs and made print-to-order. They usually arrive within 9–12 business days after order processing.
  • Tools & Accessories: Tools and most accessories may take 2–4 weeks, depending on demand and delivery location.

Where are you located?


Our main office is in California, and we also ship from various warehouses across the country.

For updates, contact us at tools@duniquetools.com.

(99.9% of the time, your order is already on its way!)

My product was damaged. Can I get a refund?

Of course! Please send us a picture at tools@duniquetools.com, and we’ll process a refund or send a replacement ASAP.

Any other questions?

Email us at tools@duniquetools.com

or visit our Contact Us page.